We are closed Sunday-Tuesday. Open for business Wednesday-Saturday.

Privacy Policy

BY USING THIS WEBSITE YOU EXPRESSLY AGREE TO ALL OF THE TERMS AND

CONDITIONS CONTAINED IN THIS POLICY.

INTRODUCTION

Laura’s Pizzas cares about your privacy. For this reason, we collect and use personal data only as

it might be needed for us to provide to you our website platform (the “Website”) and business

services including the sale of products (collectively, our “Services”). The Services are operated by

Laura’s Pizzas (“Laura’s Pizzas”, the “Company”, “we” or “us”) for customers of the Services

(“You”).

WHAT INFORMATION DO WE COLLECT?

We collect personal data whenever you place an order with us via our website. We need this data

to be able to fulfil your order, for example, your address and phone number when we need to

deliver your order or should there be a problem with your order and we need to contact you.

The data we collect and store is your postal address, email and telephone number along with

details of products you have ordered. Debit and Credit card details are never stored by us.

When you interact with us through our Services, we may collect information from you, as further

described below:

a. Information you provide: We collect information from you when you voluntarily provide such

information, such as when you register for access to our Services or use certain Services.

Information we collect may include but not be limited to real name, email address, address, mobile

phone number and any other information you upload to our Website.

b. Automatically collected information: When you interact with us, we receive and store certain

information such as an IP address, device ID, and your activities within the Services. Logging when

you access the Services and from where, allows us to better understand our users and keep your

account and information safe.

c. Cookies: Like almost all online websites we employ cookies and similar technologies to keep

track of your local device’s settings and which account you are logged into. See below section

“Cookies” for more. In addition to Cookies we may also use web beacons and single pixel gifs to

log Email opens.

See our Cookies Policy for more information.

e. Cookies (third party): We use third party web site analytic tools such as Google Analytics on our

Website that employ cookies to collect certain information concerning your use of our Services.

However, you can disable cookies by changing your browser settings. Further information about

the procedure to follow in order to disable cookies can be found on your Internet browser provider’s

website via your help screen.

We use IP Anonymization on Google Analytics.

COOKIES

We use cookies to ensure that we give you the best experience on our website. If you continue

without changing your settings, we’ll assume that you are happy to receive all cookies on the

services run by Laura’s Pizzas.

Currently cookies are used on our Services to identify you for usability purposes. These in no way

track your movement around the Services or record any information about you.

WHY DO WE PROCESS YOUR PERSONAL DATA & HOW WILL IT BE USED

We need to process and hold your personal data to be able to fulfil your orders and for when there

is a problem with your order and we need to contact you.

We also need to process your personal data for delivering, improving, updating, and enhancing the

Services we provide to you.

We strongly believe in both minimising the data we collect and limiting its use and purpose to only

that (1) for which we have been given permission, (2) as necessary to deliver the Services you

purchase or interact with, or (3) as we might be required or permitted for legal compliance or other

lawful purposes.

The purpose of collecting and storing your data is so that we can provide our goods and Services

to you as well administrative purposes should you need to contact us regarding a past, present or

future order. We also use this data, where you have agreed for us to do so, to send you marketing

information.

We use the information you provide in a manner that is consistent with this Privacy Policy. If you

provide information for a certain reason, we may use the information in connection with the reason

for which it was provided.

OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA.

a. Contractual necessity – Providing you with our Services: We handle personal data on this basis

to provide our Services, including delivery of products.

b. Legitimate interests: We process your personal data on the basis of legitimate interests in ways

that are not overridden by the interests or fundamental rights and freedoms of individuals.

Including:

Providing a safe and secure Website

Marketing – sending Emails to inform you of features or offers

Protecting our users, servers, and services

Analysing and improving our Services to you

Processing legal requirements

c. Consent: Handling data freely given by clear affirmative action. You have a right to withdraw

consent, which must be brought to our attention. See below “Understanding your rights”.

OUR DISCLOSURE OF YOUR INFORMATION

We will never disclose your information unlawfully. Laura’s Pizzas is not in the business of selling

your data. There are however some circumstances in which we may share your information with

certain third parties, as set forth below:

a. Legal requirements: We may disclose your information if required to do so by law or in the good

faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend

the rights or property of the Company or Related Companies, (iii) protect the personal safety of

users of the Services or the public, or (iv) protect against legal liability.

b. Google Analytics: We utilize Google Analytics for website visitor tracking and analysis.

We use IP Anonymization on Google Analytics.

SHARING YOUR PERSONAL DATA WITH TRUSTED THIRD PARTIES

We will never sell or share your personal data to any third party unlawfully.

We only share your personal data as necessary for any third party to provide the services as

requested or as needed on our behalf. These third parties (and any subcontractors) are subject to

strict data processing terms and conditions and are prohibited from utilising, sharing or retaining

your personal data for any purpose other than as they have been specifically contracted for (or

without your consent).

Legal compliance:

Laura’s Pizzas may disclose your personal information to comply with a court order, subpoena,

search warrant, or other legal process; to comply with legal, regulatory, or administrative

requirements of any governmental authorities; to protect and defend Company, its subsidiaries and

affiliates, and their officers, directors, employees, attorneys, agents, contractors, and partners, in

connection with any legal action, claim, or dispute; to enforce the Terms and Conditions of Use of

the Website; to prevent imminent physical harm; and in the event that we find that your actions on

the Website violate any laws, our Terms and Conditions of Use, or any of our usage guidelines for

specific products or services.

HOW DO WE STORE YOUR DATA, AND FOR HOW LONG?

We have implemented security measures to protect the loss, misuse or alteration of information

placed under our control and will ensure to safeguard this information at all times. We do not share

your data with any third party companies, except as outlined in this document. We will retain your

data for a period of 36 months since your last order, unless you request otherwise.

We store your data to allow you to place further orders more efficiently, but to also be able to recall

the information should there be a problem with your order. You can request for this information to

be deleted at any time, and we will do so within 30 days. Should you wish to order again in the

future, then this information will need to be provided once again.

Laura’s Pizzas is based in the United Kingdom and operates server infrastructure in the United

Kingdom. No matter where you are located you consent to the processing and transferring of your

information in the UK/EU. We follow generally accepted standards to store and protect the

personal data we collect, both during transmission and once received and stored, including

utilisation of encryption where appropriate.

If you utilise our Services from a country other than the country where our servers are located, your

communications with us may result in transferring your personal data across international borders.

Third-party hosting:

We contract with a third party to maintain and host the Website and the Services. Therefore, any

information you submit, including personal information, will be placed and stored on a computer

server maintained by this third-party host. The third party has agreed to implement technology and

security features and strict policy guidelines to safeguard the privacy of your personal information

from unauthorized access or improper use.

RAISING A COMPLAINT

You have the right to lodge a complaint with the relevant supervisory authority. We would be

grateful if you could please contact us first – we will do our very best to resolve your concern.

Should you feel that your requests to us have not been fulfilled, you can lodge a complaint with the

Information Commissioner’s Office (ICO). You can find their contact details by visiting https://

ico.org.uk

UNSOLICITED INFORMATION

In the event you provide us with ideas or suggestions for new or existing products or services, and

other unsolicited submissions (collectively, “Unsolicited Information”) they will be deemed nonconfidential

and we shall be free to act on, reproduce, use, disclose, and distribute such

Unsolicited Information to others without limitation or attribution.

CHANGES TO THIS PRIVACY POLICY

We aim to keep our Privacy Policy up-to-date at all times. Although most changes are likely to be

minor, We may change this policy from time to time, and at Our sole discretion. We encourage

visitors to frequently check this page for any changes. Your continued use of this site after any

change in this Privacy Policy will constitute your acceptance of such change.
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